Refund Policy

Refund eligibility

If VibeCord does not work as described for the workload or plan you purchased, you are eligible for a refund of the affected charge. This policy does not limit non-waivable consumer-law rights.

Refund windows

• $1 Trial: 30 days for confusing, accidental, duplicate, or non-working trials.
• Monthly plans: 30 days from the charge for product failure or change of mind.
• Annual plans: 14 days from the charge, with pro-rata handling when fair or legally required.
• Founding-150 lifetime: 30 days from charge, plus consumer-law rights for major problems.
• Duplicate or accidental charges: refunded once verified.

Founding-150 lifetime

Founding-150 is a one-time payment that grants a manually flagged lifetime Studio-tier entitlement to the purchasing VibeCord account. Lifetime means the lifetime of the VibeCord product, in perpetuity unless the company ceases operations or transfers ownership without a successor honoring lifetime entitlements.

Lifetime does not include transferable resale rights, abuse capacity, or assured operation of third-party platforms. If a platform or law requires a workload to change, VibeCord may adapt delivery while preserving the account entitlement.

Refund, credit, or pause

We offer a refund when you ask for money back and are eligible, fix-forward when you want the workload working, credit when our issue cost you build quota or uptime, and subscription pause or downgrade when you need a lower-friction option.

Chargebacks

If you have a billing problem, contact us first so we can refund or fix it directly. Chargebacks may suspend the affected paid entitlement while the payment is investigated.

Contact

For refund help, email support@vibecord.dev with the receipt email and charge you want reviewed. Do not send card numbers or private tokens.